Terms and Conditions

⚠️ Important Notice

Please consult your doctor before consuming any new products.
Our products are not for use by or sale to persons under the age of 21.
Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, and WISCONSIN, as well as SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, COLUMBUS MISSISSIPPI, SEVERAL COUNTIES IN MISSISSIPPI, and the following Parishes in Louisiana: ASCENSION, CONCORDIA, and RAPIDES.
We do not ship internationally.


By continuing to use this site, you release Pure Indo and all its affiliates and brands from liability resulting from misuse and/or failure to inform your medical professionals of your use and manner of use. This product is not intended to diagnose, treat, cure, or prevent any disease.


California Proposition 65 – Warning

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.


General Terms of Use

Throughout the site, the terms “we”, “us” and “our” refer to Pure Indo.
Pure Indo offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by the following Terms and Conditions (“Terms of Use”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms of Use.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the site shall also be subject to the Terms of Use.
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We reserve the right to modify or discontinue your use of the Services temporarily or permanently, without notice, for any reason, including technical difficulties.


Section 1 – Online Store Terms

You must be at least 21 years old to use this site or purchase products.

The Services are intended solely for users who are at least the legal age.
We use a third-party age verification system to verify users are of legal age, which may include collecting photo IDs.

You agree not to use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.


Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to purchase products on this website for use or possession by a minor.
We sell products to adults of legal age only.

Your use of the Services is licensed — you may not resell, reproduce, or commercially exploit any portion of the Services without express written permission from Pure Indo.


Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is inaccurate, incomplete, or not current.
You agree that it is your responsibility to monitor changes to our site.


Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Services (or any part thereof) without notice.


Section 5 – Products or Services

Certain products or Services may be available exclusively online.
Products may have limited quantities and are subject to our Return Policy.

We have made every effort to display our products accurately but cannot guarantee your device’s color display is accurate.

We reserve the right to discontinue any product at any time.


Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.
You agree to provide current, complete, and accurate account and purchase information.


Section 7 – Optional Tools

We may provide access to third-party tools over which we neither monitor nor have control.
Any use of these tools is entirely at your own risk.


Section 8 – Third-Party Links and Service Providers

We are not responsible for the content, policies, or practices of third-party websites or services.


Section 9 – User Comments, Feedback, and Other Submissions

If you submit creative ideas, suggestions, proposals, or plans, you agree we may use them without restriction.

You represent that your comments will not violate any third-party rights and agree to indemnify Pure Indo from any claims.


Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.


Section 11 – Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.


Section 12 – Prohibited Uses

You are prohibited from using the site for unlawful purposes, to violate any laws, or to harass, abuse, or discriminate against others.


Section 13 – Disclaimer of Warranties; Limitation of Liability

The Services are provided “as is” and “as available” without any warranties.
We are not liable for damages arising from the use of our Services.


Section 14 – Indemnification

You agree to indemnify and hold Pure Indo and our affiliates harmless from any claim or demand.


Section 15 – Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the rest will remain in effect.


Section 16 – Termination

These Terms are effective unless and until terminated by you or us.


Section 17 – Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Pure Indo.


Section 18 – Governing Law

These Terms are governed by the laws of the State of Nevada.
Any disputes shall be resolved through mandatory mediation in Clark County, Nevada.


Section 19 – Changes to Terms of Use

We reserve the right to update or change these Terms at any time.


Section 20 – Contact Information

Questions about the Terms of Use? Contact us at:
📧 hello@pureindo7oh.com


Section 21 – Shipping Restrictions

Some products cannot be shipped to certain locations.
We reserve the right to cancel shipments and issue a full refund.


Section 22 – Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss passes to you upon delivery to the carrier.


Section 23 – Force Majeure

We are not liable for disruptions beyond our control, including natural disasters, legal changes, or postal service interruptions.


Section 24 – Taxes

Pure Indo automatically charges sales tax where applicable.


Section 25 – Consult a Physician

The information on this website is for educational purposes only.
Consult your physician before using any product.
Our products are not FDA approved and are not intended to diagnose, treat, cure, or prevent any disease.


Section 26 – SMS/MMS Mobile Messaging Program Terms and Conditions

By opting into our SMS program, you agree to receive autodialed or prerecorded marketing messages.
Message and data rates may apply. Text STOP to unsubscribe.